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About Us

Joanne Little has been running her own health and beauty salon for the last 18 years. She has now set up an online boutique selling exclusive products and gifts.
We operate from our premises in the High Street, Banchory, Aberdeenshire.

La Boutique are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details: 

La Boutique
65 High Street
Banchory
Aberdeenshire
AB31 5TJ
United Kingdom

Phone: 01330 825150
Email: info [at] la-boutique [dot] co [dot] uk
My VAT Registration Number: 915 6170 30

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Switch/Maestro and all credit cards except American Express. We do not charge for any item until it is ready to ship.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send your goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

The total cost of shipping and handling is £2.50 for one item and £0.30 per each additional item.

All our products are thoroughly checked for any flaws or damage before shipping them to you.

All products are usually dispatched within 24 hours by Royal Mail 1st Class recorded delivery, over the weekend orders may be dispatched on the monday. You must be in to sign for the parcel. Occassionaly we offer a promotion with free postage and packaging, in this case the parcel will be sent out 2nd Class recorded delivery.

If you believe the goods supplied to you are faulty you should return the item to us with a note explaining what you believe the problem to be and the original order number. When we recieve them we will investigate into the fault and contact you to agree to the most appropriate resolution.

Delivery Schedule

Deliveries can only be made within the United Kingdom and Europe.

We will normally dispatch your order within 24 hours, this is using Royal Mail First Class Post, delivery to yourself may take 3-5 working days from dispatch for the United Kingdom and 5-10 working days for Europe.

LocationDelivery Time
United Kingdom3-5 working days
Europe5-10 working days



Special delivery packages for the UK will arrive by 1PM the day after dispatch.

Sometimes we can be let down by the manufacturers and may be unable to get the product you have been promised, if this is the case for your product we apologise in advance.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is included in the purchase price.

Credit Card Security

When you arrive at the checkout you enter a secure page which encrypts your credit card information ensuring it cannot be read by a third party, only when your information reaches our computer will it be decrypted. We are verified by Equifax and we are a member of Shop Safe.

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site. The encryption is used on all ordering pages and once you start the order process you should see the URL begins with https:// and your browser should show you that we are verified by Equifax.

Guarantee

We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.

If you have bought any Aubade lingerie please make sure that you try on any briefs on top of your own lingerie. We will not accept any Aubade lingerie that has not got their original tags on or has been worn in any way.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01330 825150 (International +44 01330 825150) or write to us at 65 High Street, Banchory, Aberdeenshire, AB31 5TJ, United Kingdom

Privacy Policy

La Boutique do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

All orders paid for before 5PM (monday to friday) will be dispatched same day. Orders paid for after 5PM (monday to thursday) will be dispatched the next day. All orders paid for after 5PM (friday) and the weekend will be dispatched on the monday following.
Provided the product is in stock. Exceptions may include holidays.

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